
142
Symbols, display messages and troubleshooting
143
Symbols, display messages and troubleshooting
9
This message/symbol
appears…
and means:
(cont.) You inserted a test strip drum from
a different blood glucose monitoring
system.
Press the Test button to turn the
meter off. Insert an Accu-Chek
Compact test strip drum.
The bar code on the test strip drum
is damaged.
To troubleshoot, see error message
E-3.
A meter error has occurred.
Press the Test button to turn the me-
ter off and then on again. If the error
message persists, please contact the
Accu-Chek customer care line (see
Chapter 14 “Local customer support
and service”).
This message/symbol
appears…
and means:
During a data download both arrows fail
to start flashing. The meter turns itself
off after 5 minutes and the PC, hand-
held computer or the Accu-Chek Smart
Printer System also displays an error
message.
A download error occurred.
Start the download again.
A strong light source is too close to
the two infrared windows.
Move away from the light source
and start the download again.
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